A number of Google services, including massively popular email service Gmail were down for
some of the users. Google confirmed about the affected services on their website.
Various Google services have been down since 5:20 PM IST. The affected sites include Gmail, Google Calendar, Google Drive, Google Docs, Sheets, Slides, Google Groups, Hangouts, Hangouts Chat, Hangouts Meet, Google Vault, Google+, and Google Forms. The affected users were receiving the 404 pages not found the error code. For most of the users, the services were restored by 5:47 PM.
Services were restored at 6:09 PM IST, Google says “ The problem with Gmail should be resolved. We apologize for the inconvenience and thank you for your patience and continued support. Please rest assured that system reliability is a top priority at Google and we are making continuous improvements to make our systems better.”
The exact geographical details for the disruption is not available but it was noted that the affected areas were Europe and India. The first report of the disrupted Google services first came at around 5:00 PM and it was confirmed on the G Suite Service Dashboard by Google itself.
Google wrote for Gmail in the dashboard, “We are aware of a problem with Gmail affecting a significant subset of users. The affected users are unable to access Gmail.
We will provide an update by 1/29/19, 6:20 PM detailing when we expect to resolve the problem. Please note that this resolution time is an estimate and may change. Users are getting 404s when signing-in,” The company has not given exact time frame by when all the services will be restored.